Privacy Policy

Your Privacy Matters to Us

At iTooluxe, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you shop with us. By placing an order with iTooluxe, you agree to the practices described in this policy.

Information We Collect

To process your order and deliver your products, we collect the following information:

  • Full name - To address you properly and confirm your order
  • Phone number - Our team calls to confirm orders and delivery updates
  • City and complete address - To deliver your order to the right location
  • Order details - Products purchased, quantities, and order history

How We Use Your Information

We use your personal information solely for the following purposes:

  • Order confirmation - Our team calls you to verify order details before shipping
  • Delivery - To ensure your order reaches you safely and on time
  • Customer support - To respond to your questions, concerns, or requests
  • Service improvement - To enhance our products and customer experience

Your Information is Safe with Us

We do NOT:

  • Sell your personal information to third parties
  • Share your data with advertisers or marketers
  • Use your information for purposes unrelated to your order

We DO:

  • Keep your information secure using industry-standard protection measures
  • Limit access to your data to authorized team members only
  • Use your information only to serve you better

Order Confirmation Calls

For your security and to ensure order accuracy, our customer service team will call you after you place an order. This call is to:

  • Confirm your order details
  • Verify your delivery address
  • Answer any questions you may have
  • Provide you with order updates

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. Your data is stored securely and is only accessible to authorized iTooluxe team members who need it to process your order.

Third-Party Services

We work with trusted delivery partners to bring your orders to you. These partners receive only the information necessary to complete your delivery (name, phone number, and address). They are contractually obligated to keep your information confidential and use it only for delivery purposes.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections to inaccurate information
  • Ask questions about how we use your data

Contact Us About Privacy

If you have any questions, concerns, or requests regarding your privacy or personal information, please contact us at:

Email: support@itooluxe.com

We take all privacy-related inquiries seriously and will respond promptly.

Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

Last updated: September 4, 2026

Thank you for trusting iTooluxe with your personal information. We're committed to protecting your privacy and providing you with a safe shopping experience.