Contact Us

We're Here to Help

Have questions about your order, our products, or anything else? The iTooluxe team is ready to assist you. We're committed to providing you with the best shopping experience possible.

Get in Touch

Email Support:
support@itooluxe.com

We respond to all emails within 24 hours during business days.

Order Confirmation Calls

After you place an order, our customer service team will call you to:

  • Confirm your order details
  • Verify your delivery address
  • Answer any questions you have about your purchase
  • Provide updates on your delivery

Make sure the phone number you provide is correct and that you're available to receive our call. This confirmation step helps us ensure your order is processed accurately and delivered to the right place.

Business Hours

Our customer support team is available:

  • Monday - Saturday: 9:00 AM - 7:00 PM (Lebanon time)
  • Sunday: Limited hours for urgent matters

What We Can Help You With

Our team is here to assist with:

  • Order status and tracking
  • Product information and recommendations
  • Returns and refunds
  • Shipping inquiries
  • Payment questions
  • Technical support for products
  • General questions and feedback

Delivery Coverage

We deliver all over Lebanon - from Beirut to Tripoli, Sidon, Baalbek, Nabatieh, and everywhere in between. No matter where you are in Lebanon, we'll get your order to you within 2-4 business days.

Before You Contact Us

To help us serve you faster, please have the following information ready:

  • Your order number (if you've already placed an order)
  • Your full name and phone number
  • Details about your question or concern

We Value Your Feedback

Your feedback helps us improve. Whether you have a suggestion, a compliment, or a concern, we want to hear from you. Every message is read and taken seriously by our team.

Follow Us

Stay updated on new products, special offers, and more by following iTooluxe on social media. (Add your social media links here when available)

Thank you for choosing iTooluxe. We appreciate your business and look forward to serving you!